Kind Words From Customers


We pride ourselves on excelling in customer service and believe that is why most of our customers come back time and time again. We have decided to share some of the feedback we receive that may be of interest to you. If you have something positive to share about your experiences at Kingston Fine Jewelry, we encourage you to E-mail Us and we thank you in advance.


KINGSTON FINE JEWELRY "QUALITY AT ITS BEST"

With more than '30 years' of faithful family service
Kingston Fine Jewelry has yet to miss a step
Their dedication, devotion and professional service
Befits this family business to be labeled the very best.
Whatever your taste for a piece of fine jewelry
You are assured of finding it in this local store
Their service is genuine and exceptionally friendly
You notice it the moment you open the door.
As a customer you are treated as if you are family
You have all the time you need to make your buy
Those of the staff are dedicated to making you happy
Their success is your smile and the look in your eye.
Joseph Sills, a long-time customer
Poet Laureate, Ulster Park, NY

Dear Brandy,

Our wedding wouldn't have been complete without our rings! Thank you so much for spending countless hours helping us pick the perfect ones. You've helped bring many beautiful pieces into our lives! Here's to the future!
XOXO, Jonathon & Becky


Dear Brandy,

Sonja and I just wanted to take a moment to personally thank you and your entire staff for all your help in selecting our wedding rings. Your dedication in finding exactly what we were looking for really meant a lot to us. . . . the time and energy you put into it . . . displays a level of service and professionalism that has been long since forgotten in today's world.

Not only was the wedding band exactly what Sonja was looking for, but the quality of work on her grandmothers ring, of which we presented to her at the wedding, was excellent as well. Because you were able to come through despite such a short timeline, the smile we were able to put on her face that day we owe a great deal to you. Again, we cannot thank you enough for going above and beyond to ensure the work was completed and ready by our wedding date. And I can say that it leaves little doubt how much she loves her ring when we still catch her looking at it and saying what a wonderful job you did.

It goes without saying that you will always have our business in the future, as well as recommendation for anyone in need of a jeweler . . . I sincerely doubt we would not have found anything close to what we were looking for elsewhere.
Sincerely, Matthew and Sonja


Brandy,

Just a short note thanking you for the beautiful ring. It was more than I had expected, simply perfect! I proposed a few weeks ago and everything went as expected. She said YES! You'll have to go onto You Tube and check it out. I look forward in working with you again for the wedding band!
Sincerely, Dave Groves


Dear Brandy,

Rick and I wanted to thank you so much for everything!

You had the perfect vision for our wedding bands and understood again, as you have so many times in the past, exactly what I needed to be happy. You also made sure that the rings arrived to us in time from California and made sure they were perfect. The rings are so beautiful! I cannot thank you enough!
Love, Mary and Rick


Brandy,

Thank you so much for helping to make our special day wonderful! Our rings were so, so, so beautiful! We had many compliments! We had such a great time picking them out to and we are so happy we get to wear them for the rest of our lives. We can't thank you enough for being so kind and patient. We are so happy to know you!
Thank you, Molly and Jeremy


Dear Brandy,

Allan and I want to thank you for making our engagement so happy. The engagement ring and wedding bands we picked are gorgeous. Khrista was very helpful in guiding us to our selections. Her patience was amazing. We were amamzed at how many gorgeous pieces we had to look at. It was hard to narrow down our choices to the "winners." Thank you for making this special time, even more special. I hope we will be able to come back many times in our lives together, when we celebrate more special events in our lives.
With best regards, Cindi & Allen, Rhinebeck, NY


Dear Brandy,

I have meant to put these thought on paper for a very long time. I apologize for not having done so sooner. My husband and I have been customers in your store for many years. We have shopped for our friends and family and for ourselves and have never been disappointed. It's easy to see, by the way we are greeting and treated that you stress customer service. The staff you have, most of whom have been with you for many years, feel like friends when we come in. Somehow they each know exactly what to select for us that fits the bill perfectly. Having window-shopped elsewhere locally, as well as abroad in places such as Italy, we are unequivocally sure that we will never get a better buy, nor shop with more confidence than we do at Kingston Fine Jewelry. Add that all to the fact that there's always something new and exiting at the store and you can be sure that will continue to shop with you and heartily and without reservation recommend you to everyone we know.
With best regards, Judy & Jon L., Kingston, NY


Dear Brandy,

I have been a customer of Kingston Fine Jewelry for most of my adult life. I remember my first impression, walking into the store with your dad behind the counter and the golden retrievers sleeping soundly next to the jewelry counters. I immediately felt at home.

We think of KFJ as our family's store. I remember buying my first gold ring in your store, before I got married. My husband bought my 30th Birthday present at KFJ, my 40th Birthday present, and gifts for me for when both my sons were born-just to name a few milestone purchases. Because of the occasions they represent, they are my most treasured items.

With all the jewelers in the area, we like doing business with KFJ because we get the feeling that you are home grown and a real part of our community. There is no snobbery in your jewelry store versus others I have dealt with in the past. Most of my family also prefers KF J for the same reasons listed above. . . .
Sincerely yours,
Constance H.



Photo by Vivian Photography

Photo by Vivian Photography

Photo by Vivian Photography

Hi Brandy,
Attached is the photos of the rings. Hope that they can be of help to you for your web site. I get so many compliments on my ring. I enjoy every piece I have purchased. The necklace that I wore on my wedding day was purchased at the store during your 50% off sale. I love it.
See you soon,
Lois
 [Lois & Howie Married June 2008]







Dear Brandy, Krista & Kingston Fine Jewelry Staff,
I just wanted to thank you for making the three most beautiful rings for my sisters and I. This has been a very sentimental journey for us. We are so pleased with the work that you all did and appreciate your time and efforts.
It is wonderful to have a local jeweler of your quality that we can trust that does such amazing work.
I thank you on behalf of my sisters for helping us to create family heirlooms that we will cherish for a lifetime. (Our Grandmother would be very proud.)
Thoughtfully, Melissa Quick

Subject: RE: You Are Magnificent People
Brandy,

You may use my letter as you please. I have a firm belief that my patronage should go to those businesses and merchants that contribute to the community. Your straight forward ethical business practices seperate you from the rest of the competition, your service is unmatchable. Hope to talk to you again around Christmas.
Tony Forte

I have to share a few thoughts and impressions about doing business at this establishment. My first experience with Kingston Fine Jewelry was some years ago when purchasing a mothers ring for my wife. The purchase was a seamless transaction, I was guided through an assortment of options and styles and before I knew it I had ordered what turned out to be a wonderful gift and a truly fine piece of jewelry.

Since my fifteenth wedding anniversary has rolled around and I find myself in Baghdad. I thought it would be appropriate to find an anniversary gift that would make up for my extended absence. I sought the advice of some other Soldiers, Sailors, Airmen and Marines that I work with and came to the conclusion that a fine quality pearl necklace would do the trick.

I searched the Internet, the television shopping channels web pages, and a dozen catalogues for something appropriate. I had nearly given up when I remembered the Knull’s at Kingston Fine Jewelry.

I told a sergeant about my experience purchasing the mothers ring and he suggested I give them a call. I went back to the Internet and sure enough there was Kingston Fine Jewelry. Pearls were featured prominently on the web page and I decided to call.

Taking advantage of some sophisticated technology I managed to get a clear line to the states and spoke with Brandy Knull who first guided me through learning about pearls then how to select the right piece. I had a specific idea in mind, and when I explained it to Brandy. She expanded on the idea as if it were her own. Before I knew it we had designed a fabulous piece of jewelry right over the phone!

Brandy hand selected the pearls and gold chain for our design and the piece was created.

Let me tell you, I received an email today containing a picture of the creation. I am awe struck. How you could capture the image in my mind so perfectly is astounding? In a brief phone call you were able to share a vision with me and turn that vision into reality. Kingston Fine Jewelry graciously arranged to deliver this beautiful necklace to my wife on our anniversary. I have to tell you that there are few people to whom I would entrust such a personal task. The Knull’s and Kingston Fine Jewelry have earned that trust. I have received excellent service, the fairest of prices and the most courteous treatment imaginable. I can hardly think of the words to express my deep appreciation for your professionalism, caring business manner.

The remainder of this year will be a long and lonely experience for me. But I will be comforted by the knowledge that my dearest partner has an heirloom that expresses the feelings that so many in my profession struggle so hard to articulate. You’ve become my hero’s, my friends, and my trusted advisors. Thank you.

Major Tony Forte
Combined Joint Task Force Seven
Forward Engineer Team
Baghdad, Iraq



845-336-5455   ·   207 Boices Lane Kingston, NY 12401   ·   sales@kingstonfinejewelry.com

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